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14 reviews
100% of buyers enjoyed this product! 127 orders
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  • Item Type: Facial Massagers
  • Benefits: Relaxing
  • Material: Plastic
  • Size: 17 cm / 6.7 inch
  • Weight: 550 g / 1.2 lbs
  • Package Includes: 1 Pc

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of spicy 365 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://spicy365.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

14 reviews
100% of buyers enjoyed this product!
5 stars
(13)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
5 Dec 2018 00:28

IN general, OK. Build quality, it works. Delivery was nearly and natural that box folded strongly. Well, that took himself, and not as a gift.

verifed buyer
4 Dec 2018 04:42

This product has the capability of hot compresses and air pressure, there is no vibration function. In order to obtain the effect, there is a need to tighten tightly.

verifed buyer
24 Nov 2018 02:26

Product was as described. Comfortable to use and relaxing.

verifed buyer
19 Nov 2018 18:02

Items like. Well, that you can turn off the heat and use only massage function. You can listen to H/s Bluetooth. Order came very quickly.

verifed buyer
15 Nov 2018 07:39

Very beautiful, sin having to also pay the customs

verifed buyer
12 Nov 2018 02:33

my custumers love it

verifed buyer
7 Nov 2018 09:51

ok

verifed buyer
26 Oct 2018 23:45

Very good furniture product foremost perfect, very Contero recommended store

verifed buyer
18 Oct 2018 10:22

Delivery was very quick. Item works exactly as expected, multiple massage and hot compress modes. bluetooth was easy to setup. Excellent product and store, would definitely recommend. Note: does not come with a charger. only the USB charging cable. so you will require your own USB charger

verifed buyer
15 Oct 2018 19:41

Shipping was quicker than I expected which was a bonus. Product is as it's described. The hot compress was just right temperature and not too hot. Comes in 3 operating modes - 1. hot compress, 2. air pressure massage and 3. compress & massage. Only minor issue was the massage was not what I expected it to be. I expected massage to be a steady consistent vibration like a regular massager but instead it works by putting pressure then releasing the pressure in all areas of the face. Massage is a little noisy but bearable. Nonetheless I am very satisfied with the purchase and recommend the product to anyone that want to get more longevity out of their eyes.

verifed buyer
13 Oct 2018 14:11

I liked, relaxation and hope to use will be present.

verifed buyer
7 Oct 2018 17:49

Fantastic! I Have taken for the headache and I must say that makes its duty due to massage and heat though quest' last a little too intense for my tastes in general is a very valid if you bother the heat you can very well put it solo in "massage" and is fabulous!

verifed buyer
17 Sep 2018 04:17

good!!

verifed buyer
1 Sep 2018 09:44

Super product responding perfectly my expectations

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